Privacy Policy
Last updated: 7 March 2026
Rush PT (“we”, “us”, “our”) operates the website rushpt.com.au and provides personal training and group fitness services in Sydney. We take your privacy seriously. This policy explains what personal information we collect, how we use it, and your rights under the Australian Privacy Principles (APPs).
Information We Collect
We collect the following personal information when you interact with us:
- Contact details: Name, email address, and phone number when you fill out a form on our website or contact us directly.
- Booking information: Session preferences and scheduling data when you book through our online booking system (powered by Amelia).
- Payment information: Payment details are processed securely by Stripe. We do not store your full card number on our servers.
- Website usage data: We use Google Analytics and the Meta (Facebook) Pixel to understand how visitors use our site. This includes pages visited, time on site, device type, and general location. This data is collected via cookies and tracking pixels.
- Communication records: Emails and messages you send us.
How We Use Your Information
- To respond to your enquiries and provide customer service.
- To schedule and manage your training sessions.
- To process payments for services.
- To send you information about your bookings (confirmations, reminders, changes).
- To improve our website and services using aggregated, anonymised analytics data.
- To run targeted advertising campaigns on Meta (Facebook/Instagram) and Google using pixel and analytics data.
We will never sell your personal information to third parties.
Third Parties
We share personal information only with the following service providers, and only as necessary to deliver our services:
- Stripe: Payment processing. Stripe handles your card details under their own privacy policy.
- Meta (Facebook): The Meta Pixel on our site sends anonymised browsing data to Meta for advertising measurement and optimisation.
- Google: Google Analytics collects anonymised website usage data. Google Ads may use this data for remarketing.
- GoHighLevel (GHL): Our CRM platform, used to manage client communications and follow-ups.
Cookies
Our website uses cookies for:
- Essential cookies: Required for the website and booking system to function.
- Analytics cookies: Google Analytics cookies help us understand site traffic and usage patterns.
- Advertising cookies: The Meta Pixel cookie helps us measure and optimise our advertising on Facebook and Instagram.
You can disable cookies in your browser settings, though this may affect website functionality.
Data Retention
We retain your personal information only for as long as necessary to provide our services and meet our legal obligations:
- Contact and booking data: Retained while you are an active client, plus 12 months after your last session.
- Payment records: Retained for 7 years as required by Australian tax law (ATO requirements).
- Analytics data: Aggregated and anonymised data may be retained indefinitely.
Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any inaccurate or outdated information.
- Deletion: Request that we delete your personal information (see our Data Deletion page for the process).
- Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. This includes using HTTPS encryption on our website, secure payment processing via Stripe, and restricted access to client data.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact Us
If you have any questions about this privacy policy or want to exercise your rights, please contact us:
